RESPONSIBLE GAMING

xx00 Responsible Gaming

Gaming should be entertainment, nothing more. At xx00, every player has full access to tools and support to stay in control, making it a safe and enjoyable place to play.

21+ For adults 21+ only
Introduction

See gaming as everyday entertainment

Like other forms of entertainment, gambling can be fun — but it also carries the risk of losing control. xx00 is a platform that puts players' wellbeing, enjoyment, and financial safety first.

Our responsible gaming system lets every player set their own limits, use a temporary Time-Out, and self-exclude their account if needed. If you feel gambling is becoming a problem, our Support team is available 24/7 in Burmese.

Warning: Gambling is not a way to earn income. Only play with money you can afford to lose, always be aware of the risk of losing, and never borrow money to gamble.

Protection Tools

Six measures that protect our players

21+ Age Restriction

xx00 is for adults aged 21 and above only. Age verification is strictly enforced during account registration. We do not provide services to anyone below this age.

Deposit Limit

Every player can set their own daily, weekly, or monthly deposit limit. Once the limit is reached, deposits are blocked, preventing you from spending beyond your budget.

Session Time Limit

You can limit how long you play each day. Once the set time is up, your account is temporarily blocked, helping you avoid losing track of time while playing.

Loss Limit

You can set a maximum amount you are willing to lose before play stops. Once that amount is reached, play is halted automatically, protecting you from losing more.

Temporary Break (Time-Out)

If you need to take a quick break from gambling, you can activate a Time-Out instantly for 24 hours up to 30 days. During this period, deposits and play are blocked.

Self-Exclusion

If you want to stop playing for a longer period, you can request Self-Exclusion. You can choose a set duration to close your account, and reopening it requires passing a strict review.

Know Yourself

Warning Signs of Problem Gambling

If you recognise any one or more of the following signs in yourself, don't wait to get help.

  • Spending more time gambling to try to win back losses
  • Hiding your gambling from family and friends
  • Trying to stop but finding yourself gambling again and again
  • Borrowing money or selling belongings to fund gambling
  • Feeling anxious or angry after a bad session
  • Work, education or relationships starting to suffer
  • Thinking about gambling constantly, even when you're not playing
Healthy Gambling

Habits of Responsible Players

Keep these points in mind to enjoy gambling as a form of entertainment.

  • Set a budget in advance and don't go over it
  • Always remember to only play with money you can afford to lose
  • Set a time limit for your sessions and stick to it
  • Never use money belonging to children or anyone under 21
  • Don't mistake gambling for a way to earn extra income
  • Keep a balance between gambling and other hobbies — don't let it take over
  • If a problem comes up, contact Support right away and get help
Self-Exclusion

How to Use Self-Exclusion and Limit Tools

How to Request Self-Exclusion

Self-Exclusion is an effective option for players who want to stop playing for an extended period. You can request this service through xx00 Support via Live Chat and choose the duration yourself.

During the Self-Exclusion period —

  • Deposits and play will be completely blocked
  • Promotional messages will be stopped
  • The account will not be reopened until the period ends
  • Even after the period ends, a strict review is required to reopen the account

Duration options — you can choose 30 days, 60 days, 6 months, 1 year, or permanent exclusion.

Contact Support

If gambling is starting to feel like a problem, don't try to deal with it alone. You can reach xx00's 24/7 Live Chat in Burmese right away, and our team has the experience to help players who feel they can no longer gamble safely.

  • 24/7 Live Chat — in Burmese
  • [email protected]
  • Your personal information is kept strictly confidential
How It Works

Step-by-Step Guide to Setting Limit Tools

01

Log in to xx00

Log in to the player portal and click "Account Settings". Find the "Responsible Gambling" settings section.

02

Choose Your Limit Type

Deposit limit, loss limit, or session time limit — pick whichever suits you best.

03

Set an Amount or Duration

Enter your preferred limit amount (in Ks) or Time-Out duration (in days) and confirm.

04

Takes effect immediately

Once set, the limit takes effect immediately. To change or remove it, you must wait through a "Cooling-Off" period.

05

Contact Support

If you need help making changes and cannot do it yourself, our 24/7 Live Chat is available for immediate assistance.

Stay protected at xx00 before problems start

Use our free tools to stay in control of your play. Log in to the Player Portal and set your limits right away.

FAQ

Responsible Gaming — Questions & Answers

Log in to xx00 and go to "Account Settings", then select the "Responsible Gaming" section. You can set deposit limits, loss limits, Time-Out, and Self-Exclusion right there. If you can't log in and need support, contact us anytime via 24/7 Live Chat.

No. Your account will not be reopened until the Self-Exclusion period you set has fully ended. Only after it expires can you request to reopen, and our Support team will carry out checks at that point.

xx00 requires a 21+ age verification when opening an account, so underage users cannot register. On top of that, we strongly recommend logging out of your account whenever you use a shared computer or phone with family members.

Lowering a limit takes effect immediately. However, increasing a limit requires a Cooling-Off Period, and the increase will not apply until that period is over.

Stop playing immediately and contact xx00 Support via 24/7 Live Chat. We will keep your information confidential and help you set up Self-Exclusion. We also encourage you to reach out to a trusted family member or a financial advisor for further help.

Deposits and play are blocked during a Time-Out. You can still withdraw any remaining balance — contact Support to arrange the withdrawal.
Related Pages

Play responsibly and explore what's worth your time